Privacy Policy
Privacy Policy
Arcobi (formerly Arcus Power Corp.)
The information below provides detail onArcobi’s online privacy practices. This includes the type of data Arcobi (“we,”“us,” or “our”) collects, how we collect it, and how we use and share(“process”) this data with others. Arcobi is the trade name of Arcus PowerCorp., the legal entity that operates this platform.
This policy applies to all Arcobi companiesand to Arcobi’s public-facing website, www.arcobi.com. In the event thisprivacy statement conflicts with the terms of a customer’s agreement orcontract with Arcobi, the terms of the agreement or contract shall prevail.
Questions or concerns? Contact us at info@arcobi.com. If you do not agree with ourpolicies, please cease using and accessing the website.
Summary of Key Points
What personal information do we process?
When you visit, use, or navigate our website,we may process personal information depending on how you interact with us, thechoices you make, and the products and features you use.
Do we process any sensitive personal information?
Arcobi does not process sensitive personalinformation.
Do we receive any information from third parties?
We may receive information from publicdatabases, marketing partners, social media platforms, and other outsidesources.
How do we process your information?
We process your information to provide,improve, and administer our services, communicate with you, and to comply withlaw. We may also process your information for other purposes with your consent.We process your information only when we have a valid legal reason to do so.
In what situations and with which parties do we sharepersonal information?
We may share information in specificsituations and with specific third parties. See Section 3 for full details.
How do we keep your information safe?
We use reasonable organizational, physical,technical, and administrative measures to protect personal information withinour organization. However, no data transmission, processing, or storage systemcan be 100% secure.
What are your rights?
Depending on where you are locatedgeographically, the applicable privacy law may mean you have certain rightsregarding your personal information.
How do you exercise your rights?
The easiest way to exercise your rights is bycontacting us at info@arcobi.com.We will consider and act upon any request in accordance with applicable dataprotection laws.
Detailed Privacy Policy
1. What Information Do We Collect?
Personal information you disclose to us
We collect personal information that youvoluntarily provide to us when you express an interest in obtaining informationabout us or our products and services, when you participate in activities onthe website, or otherwise when you contact us. The personal information wecollect may include names, phone numbers, email addresses, job titles, contactpreferences, and contact or authentication data.
Information automatically collected
We automatically collect certain informationwhen you visit, use, or navigate the website. This information does not revealyour specific identity but may include device and usage information, such asyour IP address, browser and device characteristics, operating system, languagepreferences, referring URLs, device name, country, location, and informationabout how and when you use our website.
Information collected from other sources
In order to enhance our ability to providerelevant marketing, offers, and services to you and update our records, we mayobtain information about you from other sources, such as public databases,joint marketing partners, affiliate programs, data providers, and other thirdparties.
2. How Do We Process Your Information?
We process your personal information for avariety of reasons, depending on how you interact with our website, including:
• To respond to user inquiriesand offer support to users.
• To send you marketing andpromotional communications.
• To deliver targeted advertisingto you.
• To evaluate and improve ourwebsite, products, marketing, and your experience.
• To identify usage trends.
• To determine the effectivenessof our marketing and promotional campaigns.
• To detect, investigate, and fixissues that may arise, and maintain our website.
We also reserve the right to use data whereindividual people or companies have given explicit permission.
3. When and With Whom Do We Share Your PersonalInformation?
We do not share or otherwise disclose personalinformation we collect from or about you except as described below or otherwisedisclosed to you at the time of collection.
• Vendors and Service Providers:We may share personal information with vendors and service providers retainedin connection with the provision of our website and platform.
• Analytics Partners: We may useanalytics services such as Google Analytics to collect and process certainanalytics data.
• As Required by Law: We mayaccess, preserve, and disclose your personal information if we believe doing sois required or appropriate to comply with law enforcement requests and legalprocess.
• Consent: We may also discloseyour personal information with your permission.
4. Do We Use Cookies and Other Tracking Technologies?
We may use cookies to personalize ourservices, provide customized advertisements and information, monitor andanalyze the effectiveness of our services and third-party marketing activities,monitor aggregate site usage metrics, and track entries in any promotions orother activities. See our Cookie Policy for full details.
5. How Long Do We Keep Your Information?
We will only keep your personal informationfor as long as it is necessary for the purposes set out in this privacy notice,unless a longer retention period is required or permitted by law.
6. How Do We Keep Your Information Safe?
Arcobi takes data security seriously and iscommitted to protecting your personal information from unauthorized access oruse. We use reasonable organizational, physical, technical, and administrativemeasures to protect personal information within our organization. However, nodata transmission, processing, or storage system can be 100% secure. If youhave reason to believe that your personal information with us is not secure,please notify us at info@arcobi.com.
7. Do We Collect Information From Minors?
We do not knowingly solicit data from ormarket to children under 18 years of age. By using the website, you representthat you are at least 18 or that you are the parent or guardian of such a minorand consent to such minor dependent’s use of the website.
8. What Are Your Privacy Rights?
Withdrawing your consent
You have the right to withdraw your consentat any time by contacting us at info@arcobi.com. Please note that this willnot affect the lawfulness of the processing before its withdrawal.
Opting out of marketing communications
You can unsubscribe from our marketing andpromotional communications at any time by clicking on the unsubscribe link inthe emails that we send, or by contacting us at info@arcobi.com.
9. Controls for Do-Not-Track Features
Most web browsers and some mobile operatingsystems and mobile applications include a Do-Not-Track (“DNT”) feature or settingyou can activate to signal your privacy preference not to have data about youronline browsing activities monitored and collected. At this time, no uniformtechnology standard for recognizing and implementing DNT signals has beenfinalized.
10. Do United States Residents Have Specific PrivacyRights?
We have collected the following categories ofpersonal information in the past twelve (12) months:
• Category A, E, F, H – Arcobiwill retain your personal information only as needed to provide you servicesand perform sales and marketing operations.
If you are no longer an Arcobi customer andno longer wish to receive our newsletters and promotional communications, youmay opt-out by emailing us at info@arcobi.com.
11. Canadian Privacy Rights (PIPEDA / Quebec Law 25)
[PLACEHOLDER – To be completed with legalcounsel. This section should address obligations under Canada’s PersonalInformation Protection and Electronic Documents Act (PIPEDA) and, whereapplicable, Quebec’s Law 25 (Act 25). Topics to include: consent requirements,access and correction rights, breach notification obligations, cross-borderdata transfers, and the role of the designated Privacy Officer.]
12. Do We Make Updates to This Notice?
We may update this privacy notice from timeto time. The updated version will be indicated by an updated “Revised” date andwill be effective as soon as it is accessible. We encourage you to review thisnotice frequently to stay informed of how we are protecting your information.
13. How Can You Contact Us About This Notice?
If you have questions or comments about thisnotice, you may email us at info@arcobi.com.
Arcobi (Arcus Power Corp.)
Head Office: Suite 865, 401 – 9th Ave SW,Calgary, Alberta, T2P 3C5, Canada
Austin Office: 3800 North Lamar Blvd, Suite200, Austin, Texas, 78756, USA
Toll Free: +1 877 933 7700
14. How Can You Review, Update, or Delete the Data WeCollect From You?
You have the right to request access to thepersonal information we collect from you, change that information, or deleteit. To request to review, update, or delete your personal information, pleasecontact info@arcobi.com.
Arcobi •arcobi.com • info@arcobi.com
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